Terms & Conditions
TERMS AND CONDITION1. IntroductionThese Terms and Conditions govern the relationship between Balaji Voyage and its B2B partners for air ticketing services. By accessing and using our portal, you agree to comply with these terms.2. Eligibility and Use of the PortalAccess to the portal is granted to verified partners only.You agree to use the portal strictly for lawful purposes and in accordance with the agreed-upon business terms.3. Booking and PaymentAll bookings are subject to availability and airline terms.Payments must be made in accordance with the specified payment schedule. Delays in payment may result in service interruptions or penalties.Balaji Voyage reserves the right to cancel unpaid bookings without prior notice.4. Cancellation and Refund PolicyCancellation requests must be made through the portal. Refunds will follow airline policies and may incur additional service fees.Processing time for refunds is subject to airline regulations and Balaji Voyage's procedures.5. Responsibilities of PartnersEnsure the accuracy of passenger details during booking. Balaji Voyage is not liable for errors caused by incorrect information.Partners are responsible for informing clients of airline rules, restrictions, and policies.6. Responsibilities of Balaji VoyageProvide accurate and up-to-date information on flight availability and fares.Offer technical and operational support for the portal.7. ConfidentialityPartners must not disclose login credentials or other proprietary information provided by Balaji Voyage.Data shared with Balaji Voyage will be handled in compliance with applicable privacy laws.8. Limitation of LiabilityBalaji Voyage acts as an intermediary between airlines and partners. We are not liable for flight delays, cancellations, or operational issues of the airlines.Any loss or damage arising from the misuse of the portal is the partner’s responsibility.9. AmendmentsBalaji Voyage reserves the right to modify these Terms and Conditions at any time. Notice of changes will be provided via email or through the portal.10. TerminationBalaji Voyage may suspend or terminate access to the portal for violations of these Terms and Conditions.